
Send us Fan Mail There are toxic phrases to avoid that can cost you a meeting, or a relationship, without you ever seeing it happen. You say something in a meeting. Nobody responds. Two minutes later someone else says the exact same thing, and the room lights up like they invented it. In this episode, communication coach Sandy Gerber names the phrases that quietly cost people the room, at work and at home, and hands listeners one calm sentence that works in both. No script. No confrontation. ...
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