#214: The Growth of Microsoft’s Cloud Supply Chain with Cliff Henson

*Hosted by Radu Palamariu* Cliff Henson leads Microsoft’s Cloud Supply Chain and Engineering, powering Azure, Microsoft 365, and Copilot across 400+ data centers globally. I sat down with Cliff to discuss how he helped pivot Microsoft from a “buy” to a “make” model, turning the cloud supply chain from a cost center into a strategic growth engine. We explore how his team implemented 26 AI agents, dramatically reducing headcount while doubling output. He also shared the blueprint for lean proc...