Case Management: Building the Recovery Table Before the Disaster

When disaster strikes, recovery is not just about roads, bridges, and programs. It is about people. In this episode of DisasterSmiths, Chris and Diana explore the evolving role of disaster case management and why local relationships, community-based organizations, social services, nonprofits,faith-based partners, and long-term recovery groups are essential to helping survivors move from crisis to stability.With humor, candor, and decades of recovery experience, they unpack how communities can prepare before the next disaster, build coalitions that are ready to act, and meet survivors where they are before unmet needs become long-term setbacks. From the power of local trust to the need for more recovery exercises, this conversation makes the case for disaster case management as one of recovery’s most human and impactful tools.