How I AI

How Zapier’s EA built an army of AI interns to automate meeting prep, strengthen team culture, and scale internal alignment | Cortney Hickey

December 15, 2025·44 min·8-min readinterviewtechnology
Podzilla Summary (8 min)
TLDR
Courtney Hickey, Executive Assistant to the CEO at Zapier, demonstrates how AI agents can automate repetitive workflows like meeting prep, reinforce organizational culture through automated feedback, and scale executive judgment across teams—freeing EAs to focus on high-leverage, human-dr

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Guest

C

Courtney Hickey

interview on How I AI

Mentions

Books, people, and resources mentioned in this episode.

People

Courtney HickeyClara VoWade

Books

The Five Dysfunctions of a Teamby Patrick Lencioni

Companies

Zapier

Products & Tools

Zapier AgentsFathomNotebook LMTodoistHubSpotChatGPT

Topics

Artificial IntelligenceDevopsFuture Of WorkLeadershipMachine LearningProduct ManagementSoftware Engineering

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