Episode 251: AI and the Future of Employee Communication – Frank Wolf, CEO & Co-Founder, Staffbase

As organisations grapple with AI, Frank explains why the difference between a story and a narrative matters, and why HR leaders need to understand the beliefs and assumptions people bring with them before expecting new technology to change how they work.  Frank also explores the gap between individual and organisational AI adoption. While many of us are already using AI in our day-to-day work, building systems that employees can genuinely trust is a far bigger challenge. He shares why the role of HR and communications is shifting, creating more space for people to focus on context, judgement and the human moments that technology cannot replace.  Frank makes a compelling case for ensuring frontline workers are not left behind. As AI reshapes the workplace, he describes how technology works best when it starts with the reality of people's working lives.  Thank you to Staffbase for sponsoring this episode. We're delighted that Staffbase is a headline partner this year at our flagship conference, How HR Leaders Change the World - Live!  Staffbase knows HR Leaders are the ones driving transformation at work, and they're here to help. Their employee communications platform connects companies with their people, whether they're at their desk or out on the front line.  With tools that boost engagement, give employees a voice and align everyone around shared goals, Staffbase helps HR leaders create meaningful change and measure its impact. Want to learn more? Head to Staffbase.com and see what Staffbase could do for your organisation. References: <a href= "https://www.amazon.com/Narrative-Age-leaders-inspire-polarized/dp/3982623723/ref=sr_1_2?dib=eyJ2IjoiMSJ9.BU9IcgyLZ2eKyKKewjKKbxAN-jkNFtGREXlaQe33rsRl8xIYNLkiBUwO60Ne42T_n20ScE7cBI49Eaa86Il6FDFT-w7wVVbjG7X9g5PR9m1WBvC5