Navigating the Hospital Journey: How Patient Coordinators and Advocates Can Help

When someone you love is in the hospital, the experience can feel overwhelming – filled with unfamiliar faces, complex medical terms, and fast-moving decisions. In this episode, we speak with Ashley Williams, BSN, RN, registered nurse at Roswell Park Comprehensive Cancer Center, about how patient advocates and clinical coordinators help guide patients through their care journey. From understanding treatment plans and coordinating second opinions to knowing who to call with questions, these professionals can make a difficult time feel more manageable. We also hear from Lauren LaTourette, LCSW, APHSW-C, clinical social worker at Thomas Jefferson University Hospital, who shares insight into working with your healthcare team during complex medical situations. If you or a loved one is facing a serious diagnosis, this episode offers guidance on building support and navigating care with confidence. Host: Neha Pathak, MD, FACP, DipABLM Producer/Editor: Lauren Summers Show Notes: Lauren Summers Guests: Ashley Williams, BSN, RN; Lauren LaTourette, LCSW, APHSW-C See omnystudio.com/listener for privacy information.