Local Government in Transition: From Websites to Workflows

Local authorities across Wales are grappling with growing demand, shrinking budgets, and rising expectations from citizens. Host Gemma Casey is joined by Tim Daley of Perago, Ian Vaughan of Neath Port Talbot Council and Karen Williams of Caerphilly County Borough Council to discuss how councils are going beyond ‘fixing the website’ and are tackling organisational barriers to lasting change.