
This week’s guest is Kristin Kielich. Ron and Kristin discussed Kristin’s experiences with continuous improvement in education, dealing with resistance, measuring success, and more. An MP3 audio version of this episode is available for download here. In this episode you’ll learn: The quote Kristin likes (2:51) Her background (4:03) About Kristin’s personal lean journey (11:48) Dealing with resistance (14:13) How the UC system uses Value Stream Mapping (19:01) How their team is structured (21:23) Measuring success (27:39) Her final words of wisdom (31:03) Podcast Resources Right Click to Download this Podcast as an MP3 Kristin on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? How else could continuous improvement be used in an educational setting?
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