No BS Shop Talk: What It Actually Takes to Build a Shop- with Andrew Klement

In this episode, it’s a real, unfiltered conversation about what actually happens when you go from turning wrenches to running a shop. We dig into the early chaos of opening, hiring struggles, bad decisions, wins, losses, and everything in between.This one covers it all—free diag, building a sales process, dealing with customers, paying technicians what they’re actually worth, and the reality of trying to grow something from nothing. Nothing scripted, nothing polished—just two shop owners talking through what’s working, what’s not, and what they’re learning in real time.If you’re in the industry and tired of hearing theory from people who don’t live it… this is for you.