Future of HR

[Greatest Hits] “What Works: Organizational Design” with Amy Kates, Organization Design Expert, Consultant, Educator, and Author

June 30, 2026·51 min
Episode Description from the Publisher

Why is organizational design much more than org charts and who reports to whom?How can HR guide, facilitate and drive effective an organizational design process? My guest on this episode is Amy Kates who is organizational design expert and author of five books on the subject. During our conversation Amy and I discuss: Why the purpose of organizational design is to design human behavior at scale Why matrix organizations are set up for good conflict and how best to manage it The six business problems that leaders seek to solve through organizational designWhy organizational design is not about org charts and who reports to whom The role that HR leaders should play and not play in the organizational design process.Advice for HR leaders who are about to start an organizational design projectConnecting with Amy Kates: Connect with Amy Kates on LinkedInLearn more about Amy’s work at Operating Model & Organization Design LinkedIn pageEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader’s Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.

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