Turning Data into Insights

Tax agencies hold an abundance of data but are they using it to its full potential? In this latest episode of the Tax Breaks Podcast, FTA Chief Operating Officer Ryan Minnick and Comptroller of Maryland Chief Deputy Comptroller Andy Schaufele dive into this critical question, exploring the importance for tax administrators to define their approach to data, performance measurement, and accountability.From the fundamentals of what data agencies rely on today, to the pitfalls of chasing vanity metrics and the role of AI and advanced analytics in shaping the next generation of tax systems, this conversation covers it all.Don't miss key insights about:How agencies balance taxpayer privacy with actionable insights.Why the right KPIs can drive real improvements in compliance and operations.The challenges of measuring what matters in a government setting.Where innovation and data sharing are taking tax administration next. This isn’t just about numbers. It’s about building smarter, fairer, and more effective tax systems.