Your Workplace Is a Soap Opera. Here's How to Rewrite the Script with Robyn Hatcher

Former soap opera writer and keynote speaker Robyn Hatcher joins Cait on FRIED to talk about something most companies do not realize they have: a show bible. Every organization runs on a script, complete with characters, scenes, and unspoken rules about how the show is supposed to go. When leadership rewrites the show bible without telling anyone, chaos follows. When employees play background characters instead of owning their roles, drama fills the silence. Robyn and Cait dig into the mechanics of workplace communication, why silence creates drama faster than conflict does, and how most people mistake hinting for speaking up. Robyn shares her LUVE framework for having hard conversations without coming across as aggressive, and they get into the evil twin phenomenon: what happens to our communication when we are burned out, overwhelmed, or operating from unexamined triggers. Whether you lead a team or work within one, this episode gives you a new lens for understanding the drama around you and your own part in writing it. No tips list. No five signs. Just a real conversation about what is actually going on.