
In this episode, Dianne Ramos and Tiffany Rinehart of Guardian Life Insurance discuss how they launched their incredibly successful compliance newsletter and how that's just part of a broader strategy to communicate and engage with Guardian's employee community. Dianne and Tiffany explain why they fought for this newsletter, how they developed it, and what you can learn if you’re thinking of launching an internal compliance newsletter yourself. Connect with Dianne: https://www.linkedin.com/in/dianne-c-ramos/Connect with Tiffany: https://www.linkedin.com/in/tiffanyrhiannonrinehart/ Learn more about Guardian Life: https://www.guardianlife.com/about-guardian Chapters (00:02:04) - What inspired Dianne and Tiffany to create an ethics and compliance newsletter, and how they got the support they needed(00:04:32) - What is - and is not - newsletter-worthy(00:05:57) - Why the newsletter has sky-high open rates and how to maintain such robust audience engagement(00:08:53) - How a strong newsletter helps employees feel connected to the ethics and compliance program(00:11:00) - The most surprising things Dianne and Tiffany learned about the publishing process and how it impacts Guardian's E&C program
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