
In this episode, Deandra Williams-Lewis, Vice President and Chief Ethics & Compliance Officer of FirstEnergy, shares her vision for the program, and the organization, as it continues its exemplary business integrity efforts. Headquartered in Akron, Ohio, FirstEnergy—one of the largest investor-owned electric systems in the United States—has undergone an incredible ethics and compliance maturity journey over the last five years. FirstEnergy’s subsidiaries and affiliates are involved in distributing, transmitting, and generating electricity, energy management, and other energy-related services for more than 6 million customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland, and New York. Earlier this year, Ethisphere awarded this fully regulated utility company with the Compliance Leader Verification designation for 2026 through 2028, in recognition of FirstEnergy’s exemplary corporate ethics and compliance program and corporate culture. This is the second consecutive time FirstEnergy has earned this recognition. It is also the result of an incredible amount of hard work by the FirstEnergy compliance team to build a best-in-class ethics and compliance program. And now, after a round of well-deserved promotions, the program is entering a new chapter with new leadership that is eager to take things to the next level. Chapters (00:02:11) - Deandra's vision for FirstEnergy's E&C program(00:04:12) - Approaching talent recruitment and retention in a high-performance team(00:05:30) - Making the shift from tactical to strategic(00:06:23) - Building partnerships within the business(00:07:47) - Hitting key proof points that the strategy is working(00:08:58) - Having the best job in the world
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