Empowered Business

115. AI Emails That Sound Human with Ruth Poundwhite

August 14, 2026·47 min
Episode Description from the Publisher

I have a bad habit I am not proud of. Claude writes me an email, it uses a word I can’t stand, and instead of telling it so, I go into the HTML and fix it myself. Every single time. Which means I am training it on nothing. Ruth Poundwhite does not do that. She has been writing professionally since 2008, and she has built an AI email workflow that actually gets smarter every time she uses it. In this conversation, recorded live at AI Exposed, she walks through how she trained Claude on her voi...

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