The Next Renaissance: Why AI Is Infrastructure, Not an App

Is AI really the story of our time—or is humanity? In this special conversation at the MMA’s CMO & CEO Summit, former OpenAI Head of Go-to-Market Zack Kass joins host Greg Stuart to explore what he calls the “next renaissance”: a future where intelligence becomes abundant, AI agents reshape how consumers make decisions, and marketers must rethink how they create value. Zack argues that AI is not simply another software application—it’s foundational infrastructure that will transform how people work, shop, and interact with brands. They look at why fears of mass job loss may be overblown, how marketers can identify their place in customers’ “automation boundary,” and why brands need to prepare for a world where AI agents—not humans—may be navigating websites and making purchasing decisions. Zack also shares his optimistic view of technological progress, his concerns about society’s obsession with convenience, and why the future belongs to organizations that understand both human needs and machine intelligence. For further reading:  The Next Renaissance: AI and the Expansion of Human Potential by Zack Kass Future MMA events: https://mmaglobal.com/events Listen on your favorite podcast app: https://pod.link/1715735755