
In this episode of Culture From the Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Dr. Wayne Chappelle, founder and lead psychologist at PsyOPTIMAL and co-author of Healing Your Hurting Mind, to talk about building a culture aligned with core values. Dr. Wayne shares values like integrity, honesty, resilience, and a strong mindset, emphasizing getting comfortable being uncomfortable, not fearing failure but fearing not improving, expecting the unexpected, finding “diamonds” in hardship, and focusing on controllables. He illustrates thriving under pressure with special-ops pool training and applies these principles to leaders facing uncertainty, urging proactive growth and daily habits that make ordinary excellence possible. He discusses workplace realities of anxiety, depression, trauma, burnout, and stigma, encouraging leaders to normalize mental-health care, provide resources, model openness, and be intentional about personal well-being and home life.KEY TAKEAWAYSGet comfortable being uncomfortable — growth only happens when you put yourself in challenging situationsFear not getting better, not failure itself — failure is inevitable; the real danger is not learning from itExpect the unexpected — when you anticipate uncertainty, you respond with less panic and more claritySift through the mud to find the diamonds — even the hardest experiences contain lessons and strengths you didn't know you hadFocus on the controllables — who you are, how you think, and how you respond are always within your powerNobody rises to the occasion; we fall to the level of our training — proactive preparation beats reactive crisis managementDo the ordinary with excellence every day — the foundation of extraordinary performance is consistent, disciplined daily habitsMental health is a continuum, not a binary — everyone struggles at some point; leaders who normalize this create psychologically safer culturesYou don't have to be suffering to benefit from mental conditioning — train your mind like your body, before the storms hitHome life shows up at work — you can't be a great leader if your personal life is falling apart; intentionality in both is essentialQUOTES"Culture from the heart is creating an atmosphere that's consistent with and in alignment with the values that are most important to you.""Never fear failure. Fear not getting better.""When you focus on what you can control versus what you cannot, you become extraordinary.""Nobody ever rises to the occasion — we always fall to the level of our training.""You have to do the ordinary with excellence every day in order to be extraordinary.""You don't have to be suffering in order to benefit from mental strength and conditioning.""If you've failed as a husband, a father, a mother, a wife — that's going to eat at you. Be intentional in both.""Who you are today should be different than who you were a year ago."Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Connect and learn more from Dr. Wayne Chappelle.https://www.linkedin.com/in/wayne-chappelle-3990b6185/Dr. Wayne Chappelle’s Book: https://www.amazon.com/Heal-Your-Hurting-Mind-Depression/dp/0310366747Ready to begin realizing the full potential of your sales team? Hire Great Salespeople with Confidence. SCHEDULE YOUR EXECUTIVE BRIEFING.https://sellingfromtheheart.net/hiringUnlock The Power of Team Growth with Learnit’s Live Training Platform. CLAIM your 45-day trial of unlimited training now!https://www.learnit.com/lp/cultureStop gambling on interviews. Combine analytics with a sales recruiting system to screen out non-performers so you only interview candidates that can become great salespeople.https://hiringguide.salesindex.ai/
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