Why Keeping Updated on Politics Improves Your Customer Service
Many people say they’re notinterested in politics. But often, that really means they’re not interested inwhat’s going on in the world. And if we disconnect from the realities peopleface—economic pressure, uncertainty, frustration—we risk disconnecting from ourcustomers too.Staying informed isn’t about picking sides. It’s about understanding people.And that understanding is what makes the difference between average andexceptional customer service.#CustomerExperience #Empathy#Communication #Leadership #BusinessSkills #CustomerService#EmotionalIntelligence #ProfessionalDevelopment
AI Summary coming soon
Sign up to get notified when the full AI-powered summary is ready.
Free forever for up to 3 podcasts. No credit card required.
Listen to This Episode
More from Communication Psychology and HR – with Gerhard Ohrband
What Do I Think and Feel About This Person?
Error Management Training for Communication
Why Learning from Success Stories Might Not Be a Good Idea
How Can I Admit My Own Faults?
Get summaries like this every morning.
Free AI-powered recaps of Communication Psychology and HR – with Gerhard Ohrband and your other favorite podcasts, delivered to your inbox.
Free forever for up to 3 podcasts. No credit card required.