
Paul Smith, bestselling author and business storytelling consultant, joins the show to share how surprise turns stories into unforgettable leadership tools and why the best business lessons don’t always fit on a slide.In this episode, we unpack why adrenaline-fuelled surprises make stories unforgettable, how dialogue trumps data in executive communications, and the simple shift from presenting slides to sharing moments that matter. We explore why even data-driven leaders can use storytelling to move teams, clarify strategy, and tackle scepticism head-on.Paul Smith reveals how a CEO's refusal to look at slides sparked his storytelling journey at Procter & Gamble, what over 300 CEO interviews taught him about memorable stories, and why structure matters less than authenticity. He shares the ten essential stories every leader should master, his effortless story collection method, and the science behind why surprise makes learning stick.Listeners will leave with tools to curate and organise their own stories, strategies to shift culture from “presenting” to “connecting”, and practical advice for nurturing a story-driven team. Plus, the one journaling habit that turns everyday events into your organisation’s most valuable assets.GUEST BIO & LINKSPaul Smith is a bestselling author, business storytelling consultant, and former head of consumer research for Procter & Gamble’s $6 billion global business. After 20 years in data-driven corporate roles, Paul shifted his focus to understanding what separates inspiring leaders from the rest and discovered storytelling as the missing skill. He has personally interviewed over 300 CEOs and executives across 25 countries, capturing more than 3,000 business stories and distilling them into three Amazon #1 bestsellers, including Lead with a Story and The 10 Stories Great Leaders Tell. Paul now helps leaders worldwide build trust, drive change, and clarify strategy through practical storytelling.Connect with Paul Smith:Website: https://leadwithastory.com/LinkedIn: https://www.linkedin.com/in/smithpa9/Instagram: https://www.instagram.com/leadwithastory/YouTube: https://www.youtube.com/user/leadwithastoryABOUT THE SHOWChief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.Real stories. Real impact. Every two weeks.CONNECT WITH ROBWant frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"→ subscribepage.io/robdwillisConnect with Rob:Website: robdwillis.com LinkedIn: linkedin.com/in/robdwillis Instagram: @robdwillis TikTok: @robdwillisSubscribe to Chief Story Officer wherever you listen to podcasts.
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