Why Flat Rate Is Ruining Auto Repair

Have you ever asked an auto repair shop, "What's your hourly rate?" According to Dave and Jon, that might be the wrong question.In this episode of the Bumper to Bumper Podcast, we break down how most automotive technicians are paid and why it can directly impact the quality of your repair. From flat-rate pay systems to technician incentives, overselling, warranty work, cutting corners, and customer satisfaction, we tap into an industry practice that most drivers never hear about.ABOUT US:Tri-City Transmission & Auto Repair - Tempe, Arizona - Arizona's Oldest Transmission ShopVisit us at: https://tricitytransmission.comDave Riccio is the Co-creator of Bumper to Bumper Radio, heard on KTAR News 92.3, every Saturday from 11:00 to noon. Dave has created the Bumper to Bumper Podcast with some of the same themes, just more directed toward a YouTube audience.https://davericcio.com/