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- Jan 29, 202634 min
S3 Bonus 1: Bret Taylor of Sierra and OpenAI
A conversation about the potential and limits of AI agents with the co-founder of Sierra, an agentic customer-service company. Bret Taylor, who is also the chairman of OpenAI, tells Andrew Palmer about the imperfections of the technology, the competition between model-makers and vendors, and how he uses AI to manage.To listen to the full series, subscribe to Economist Podcasts+.If you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.This episode is also available to watch on The Economist’s YouTube channel. Hosted on Acast. See acast.com/privacy for more information.
- Jan 29, 202634 min
S3 E1 Fat layer of humans
How should employees and bosses be using the technology right now? And how should all of us prepare for the future?Andrew Palmer returns for a third season of Boss Class. This time it’s all about AI. In the first episode, he starts introducing AI into his daily work routines, and receives a nasty shock.GuestsTom Blomfield, Partner at Y CombinatorEthan Mollick, Professor at Wharton School, University of PennsylvaniaLudwig Siegele, AI Editorial Lead, The EconomistRuth Berry, AI engineer, The EconomistTopicsGenerative AI at workTo listen to the full series, subscribe to Economist Podcasts+.If you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.In this episode, Andrew asks Claude, a generative AI programme, to write his management column for him. You can find Andrew’s column here and Claude’s version here. Hosted on Acast. See acast.com/privacy for more information.
- Jan 22, 20262 min
Trailer: Boss Class Season 3
AI is changing how we work. It's turning us all into managers. Be a good one.The Economist’s management columnist, Andrew Palmer, takes on the bots in the third season of Boss Class. From cloning to coding, agents to entry-level jobs, he tackles the threat head on and figures out how to turn anxiety into opportunity. Along the way he meets bulls and bears and the people who can help you to master management in the age of AI.Full Season 3 out 29th January 2026.To listen, subscribe to Economist Podcasts+.If you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.
- Jun 23, 202534 min
S2 E13 Company profile: Corning
The picturesque town of Corning in upstate New York doesn’t look like the site of bleeding-edge innovation. But inventions by a 174-year-old glass company there have changed the modern world, thanks in part to some blunt advice from Steve Jobs. To listen to the full series, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.
- May 12, 202536 min
S2 E2 Meet the boss: Liz Reid of Google
For Season 2, we’re releasing an extended interview alongside each episode. This week: Who needs search engines when chatbots can answer every query for you? That’s the question confronting the head of Search at the world’s most popular website.To listen to the full series, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.
- May 12, 202535 min
S2 E1 Innovation: Coming up with new ideas
Forget the hammocks and ping-pong tables. Creativity takes work. Managers at Google, Lego and a pair of AI startups share advice on breaking through.To listen to the full series, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.
- Apr 28, 20252 min
Trailer: Boss Class Season 2
Good bosses are rare. They don’t have to be. The skills of management can be learned.The Economist’s management columnist, Andrew Palmer, is here to help. The second season of Boss Class features leaders at some of the world’s best performing companies, from Levi’s to Novo Nordisk to Google. New episodes are out weekly starting May 12th. To listen to the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.
- Oct 23, 202333 min
S1 E2 Hybrid work: Out of office
To manage a workforce divided between the home and office, bosses should ask the five basic questions of journalism: who, what, where, when and why. Jamie Dimon, the CEO of JPMorgan Chase, Jane Sun, the CEO of Trip.com Group, and Lidiane Jones, the CEO of Slack, give their divergent views. To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.
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About Boss Class from The Economist
The best bosses create systems for solving problems old and new—from navigating working-from-home demands to hiring the right people, from running good meetings to managing themselves. Andrew Palmer, author of the Bartleby column, looks for advice on how to be a better boss by talking to people who have actually done the job. Listen to The Economist's guide for managers.Season 3 is all about the challenges of AI in the workplace. It's out Thursday 29th January.If you're not already a subscriber to The Economist, sign up for our podcast subscription, Economist Podcasts+ at economist.com/podcastsplus.<p style='color:grey; font-size:0.75
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