132: The AV Nerd with Tom Segers

Ryan is back on the ISE 2026 show floor for Part 2 with Tom Segers, an AV professional supporting Thomas More University of Applied Sciences in Belgium across multiple campuses. Tom shares what it looks like when a hobby becomes a career, and why being detail minded is not just a personality trait, it is survival in higher ed AV.From WhatsApp culture in Europe to the very real complexity of LED walls, 4K workflows, and teacher friendly BYOD realities, this episode stays practical and human. It ends on a simple truth that will feel familiar to anyone in our line of work: if nobody is calling, that might be the best news you get all week.Topics DiscussedSupporting seven campuses with a small AV teamWhen your hobby becomes your jobThe value and downside of being detail mindedCommunication habits and coordination in EuropeWhatsApp as an operational tool at eventsWhat it really takes to make an LED wall succeed in teaching spacesPower, input, and workflow surprises with LED deploymentsThe gap between BYOD policy and BYOD realityDuplicate vs extend mode issues in real classroomsWhy lack of complaints can be a success metric in AVConnect with Tom Segers:LinkedIn: https://www.linkedin.com/in/tom-segers-19b89676/Connect with Ryan@Ryan_A_Grayhttps://www.linkedin.com/in/ryanagray/ryan@higheredav.comVoiceover by Chris DechterHave feedback or guest ideas? Let us know!This show is a production of Higher Ed AV Media. Visit www.HigherEdAV.com for fresh content every day!