
Send a text What happens when someone with decades of experience in customer experience and strategy goes all in on AI? You get conversations like this. In this episode, I’m joined by Simon Kriss — AI advisor, author, and host of AI in Five — for an energizing, real-talk convo about what’s working (and what’s not) when it comes to using AI in a more authentic, human-first way. We cover everything from chatbot fails to data experiments, plus the tools Simon uses daily in his solopreneur life —...
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