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by Andy Fry, Cat Lam
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- 3 weeks ago30 min
268 | From Ancient Trade Routes to Modern Supply Chains: Inside Global Wealth, Local Impact with Stephanie Forbes
In this episode, the host Catherine Lam sits down with Stephanie Forbes, founder and CEO of The Forbes Group. Stephanie is an internationally recognized expert in supply chain strategy and operational resilience. To explore her groundbreaking new book, Global Wealth, Local Impact. From the gladiators of the Roman Coliseum to the East India Company, from the Silk Road to the Strait of Hormuz, Stephanie reveals how the invisible machinery of global trade has always shaped local lives, and why understanding that history is the ultimate playbook for navigating today's volatile world economy. This episode is part history, part world affairs, part leadership guide. It will change how you see every product and every business decision. Key Insights You'll Learn · Supply Chains Are as Old as Civilization: From Caesar's gladiator games to the Silk Road to the East India Company, the mechanics of global trade, logistics corridors, currency exchange, quality control, insurance, letters of credit, have been evolving and compounding for over two thousand years. · The East India Company Changed Everything: At its peak, it controlled two-thirds of world trade. It created the modern company, shared ownership, and insurance. It also shows what happens when one company controls too much. · The Silk Road Was the World's First Trust Economy: It ran for over 1,300 years. Merchants used early credit systems and reputation to do business. Think of it as the first five-star review system. · Trust and Reputation Are Still the Foundation of Commerce: From Silk Road merchants to Facebook Marketplace sellers, the rules haven't changed. People do business with those they trust. Stephanie's book dedicates an entire chapter to this truth — and why trust remains the single most important asset in any business relationship. · The Strait of Hormuz Is a Global Pressure Point Right Now: About 20% of the world's energy passes through it. Any disruption hits fuel, shipping, food, and whole economies. Geopolitics and supply chains are connected. ·<span style= "mso-spacer
- Apr 16, 202615 min
267 | Success Circles: How Peers Propel You Forward
Success Circles: How Peers Propel You Forward In this solo episode, the host makes a compelling case for one of the most undervalued assets in any professional's career: a strong peer group. While mentorship gets most of the attention, it's your peers — the people who are in the trenches alongside you — who challenge your thinking, push you to grow, and give you a space to work through your toughest decisions. Drawing from his own inner circle of trusted peers, the host breaks down exactly what makes a peer relationship real, why they become harder to find as you advance, and the specific qualities to look for — and watch out for — when building your own success circle. Key Insights You'll Learn · Peers and Mentors Are Both Essential — But Different: Mentors guide you from experience above. Peers walk beside you. Both are critical to long-term success, but the peer relationship offers something a mentor cannot: mutual accountability, equal exchange, and a space where nobody has positional power over the other. · Finding Real Peers Gets Harder as You Advance: The more senior you become, the smaller the pool of people who can truly meet you where you are. This is one of the most significant — and least talked about — challenges of career growth. Start building your peer network now. · A True Peer Relationship Is Never One-Sided: Both parties must contribute. If one person is always leaning on the other, always extracting value without reciprocating, it's not a peer relationship — it's a drain. Equal investment over time is non-negotiable. · Eliminate Ulterior Motives Immediately: Real peer relationships have no hidden agendas. The moment someone wants to recruit you, use you for access, or leverage the relationship for personal gain, the dynamic is corrupted. Recognizing this early saves years of misplaced trust. · Power Imbalance Kills the Relationship: If one person holds influence, authority, or leverage over the other, genuine conversation becomes impossible. True peers must be able to speak freely, share ideas openly, and trust that nothing will be used against them. <p class="M
- Apr 9, 202613 min
266 | Push or Pull - What Drives Your Success
Push or Pull: What Drives Your Success In this solo episode, the host dives into one of the most powerful dynamics in human performance and leadership—the difference between being pushed and being pulled toward success. Through vivid real-life stories, including an elite high school athlete who broke a national record that stood for over 21 years, and a reflection on Deion Sanders' relentless pull as a leader, the host unpacks what it truly means to be a 'puller'—and why understanding this dynamic can transform how you lead, grow, and protect yourself and the people you care about. Key Insights You'll Learn · Push vs. Pull Defined: Being pushed means being coerced, encouraged, or pressured by an external force. Being pulled means being drawn forward by someone or something so compelling that you choose to keep up—or get left behind. · The Athlete Who Pushed Back: A standout young athlete named Vance broke the U.S. 300-meter hurdle record—a mark that stood for over two decades—and exemplified what intrinsic drive looks like. His story illustrates that truly great performers aren't pushed; they pull themselves. · Deion Sanders as the Ultimate Puller: The host uses Deion Sanders as the defining example of a 'puller'—someone who moves so fast and with such energy that those around him face a clear choice: match the pace or fall behind. His presence doesn't push; it magnetizes. · The Jet Stream Analogy: Like an airplane catching the jet stream at 30,000 feet, getting into the flow of a true puller accelerates your progress dramatically. Fighting it—or getting into the wrong stream—costs enormous energy and takes you off course. · You Have the Capacity to Be a Puller: The host challenges listeners to see themselves as potential pullers in their own domain. When you're genuinely motivated and excellent at something, you naturally draw others along—not through force, but through momentum. <span style= "font-family: Symbol; mso-farea
- Apr 2, 202612 min
265 | Energized By Design - Managing Yourself Through Self Awareness
Energized by Design: Managing Your Energy Through Self-Awareness In this solo episode, the host explores the powerful concept of the ambivert—someone who blends both introverted and extroverted tendencies—and makes the case that understanding your personal energy type is one of the highest-leverage investments you can make in your performance and well-being. Rather than getting stuck on labels, this episode challenges you to go deeper: identify where and how you truly recharge, protect that energy with intention, and design a life that works with your nature—not against it. Key Insights You'll Learn · Introducing the Ambivert: Not everyone fits neatly into introvert or extrovert categories. Ambiverts sit in the middle, drawing energy from both people and solitude depending on context—and understanding this spectrum is the starting point for better energy management. · How Introverts and Extroverts Recharge Differently: Extroverts gain energy from being around others; introverts restore themselves through solitude. Knowing which end of the spectrum you lean toward—and when—is foundational to sustainable performance. · It's Not Just Who—It's Which People: For extroverts, being around people isn't always recharging. The quality and compatibility of the people around you matters enormously. Find the individuals who genuinely energize you and prioritize those connections. · Recognize What Drains You: Pay close attention to the content you consume, the environments you spend time in, and the people in your orbit. If something consistently depletes your energy—whether it's certain TV shows, specific social dynamics, or particular interactions—acknowledge it and reduce your exposure. · Labels Are a Starting Point, Not the Destination: Whether you're an introvert, extrovert, or ambivert matters far less than knowing specifically what restores your energy. Use the label as a doorway, not a box. <span style= "font-family: Symbol; mso
- Mar 26, 202617 min
264 | Own Your Calendar, Own Your Day
Own Your Calendar: Own Your Day In this solo episode, the host tackles one of the most overlooked yet critical skills for professionals at every level—calendar management. Inspired by a real-life experience with a seasoned consultant who repeatedly canceled meetings due to scheduling conflicts, this episode delivers practical, actionable strategies for owning your time, protecting your energy, and showing up consistently for the people and commitments that matter most. Key Insights You'll Learn · The Wake-Up Call: A consultant with over 20 years of experience kept canceling meetings at the last minute—proof that poor calendar management isn't just a beginner's problem. · Your Time Is Your Currency: Time is your most valuable, non-renewable resource. Once a moment passes, it's gone—treat it with the same discipline you'd apply to managing money. · Use One Consistent Calendar Tool: Whether it's Outlook or Google Calendar, commit to one platform. Integrate all areas of your life—work, family, personal appointments—into a single, unified view. · Color Code for Clarity: Assign colors to different clients, projects, or life categories so you can instantly see how your time is allocated at a glance. · Block Personal Time and Use Privacy Settings: Protecting personal appointments is non-negotiable. Use the 'private' setting so others see you're unavailable—without revealing what you're doing. · Master Time Zone Management: If you work across multiple time zones, always confirm the time zone when scheduling. Be particularly alert during daylight saving changes—some regions (like Arizona) don't observe DST at all. <p class="MsoListBulletCxSpMiddle" style= "mso-add-space: auto; text-indent:
- Nov 27, 202517 min
263 | The Preemptive Edge - Gaining a Strategic Advantage by Acting Early and Wisely
00;00;00;01 - 00;00;31;05 Andy Hey, everybody, today I want to talk about the things we can do and decisions we can make ahead of time before something becomes an issue. Recently, most of us know about the government shutdown that had recently occurred. This is being recorded, November 24th, so of 2025. So anybody who wasn't aware of it in the US, the government had shut down, which was affecting air traffic because the air traffic controllers, some of them were having difficulty getting to work and some of them were being overworked because the government wasn't funded and they weren't getting paid. 00;00;31;05 - 00;00;47;13 Andy So I had to travel during that week. And what happened was I was I knew I would be able to get out of my home airport in Phoenix, of course, if the flight gets delayed. I just got home so it wasn't as big of a deal, but if I was going to my destination, I had to connect to get home. 00;00;47;13 - 00;01;10;21 Andy I couldn't get a direct flight, so I knew already I had to connect through another airport, which was a was another challenge. And of course, the whole network of of flights were being affected. So what I ended up doing was I postponed that trip because my feeling really was that once I get on that plane out of Phoenix, I had no control over when I could get back. 00;01;10;23 - 00;01;32;18 Andy I knew I had a flight booked to come home and you know, that was scheduled to come home, but I didn't know if that flight was going to be there. And and during the time when I was supposed to return home, there's about 10% of the flights they were expecting to be affected in the US. So there was a high potential that I was I was going to have an issue with my flight getting home. 00;01;32;18 - 00;02;08;08 Andy So really what I looked at was, you know what decisions can I make today to affect or put myself in a place where I'm not negatively affected by decisions that are out of my control? And so that's what I did. I just rescheduled my my trip to that client and, and, going in the future. But when I looked at, you know, look, talked about this, I thought about other sort of decisions that we make where they are one off things where we can make a choice and look at, you know, what decision can I make today where it's something that's not out of my control, but there's also much of our lives are spent 00;02;08;08 - 00;02;34;01 Andy dealing with things that have already occurred and where especially there's possibly high stress. And I go back. I recorded an episode way, way, way, way back. It was episode number nine. So this goes back to early in the Art of consulting days, one of the first episodes. So and in that episode, I talk about a lot of stress, especially when your subconscious is working on things as you sleep. 00;02;34;02 - 00;02;50;13 Andy This is one reason why we wake up at 3:00 or 3 a.m., and we have a hard time going back to bed, is because our subconscious is really working on the issues that are unresolved, and in that episode, I talk about some ways to deal with that. A couple of ways. You know, I recommend going back and listening to it. 00;02;50;13 - 00;03;14;03 Andy You can hear how young my voice might sound back then, and hopefully it sounds young. But anyways, one of the things is to immediately get up and write down all the things that are that you know are on your mind that are causing stress, and then immediately identify which ones are connected because. And then identify a step that you're going to make today to deal with that. 00;03;14;03 - 00;03;33;22 Andy One of the approaches to that is because often we can we can do things that will affect multiple areas in our lives. So and, you know, in that episode, I talk about the fact that if we don't do it, it's okay, because tomorrow morning we'll just wake up at 3 a.m. and our subconscious will remind us that we still have an outstanding task to do. 00;03;33;22 - 00;03;58;19 Andy So it'll our body and our brain will just keep reminding u
- Nov 20, 202517 min
262 | More Than Compliance - How Confidentiality Serves Us
The Art of Consulting Podcast – Episode Transcript Hosts: Andy Fry & Cat Lam Episode Topic: Non-Disclosure Agreements and the Power of Keeping Information Confidential [00:00 – Intro Music] Andy Fry & Cat Lam (together): Welcome to the Art of Consulting Podcast with Andy Fry and Cat Lam. We are seasoned IT consultants, CPAs, and professional-development connoisseurs. Each episode we bring you an inspiring message to help you discover that X-factor as a professional in your field so you can gain the success you know you deserve in your career and in your life. [00:15] Andy Fry: Hey everybody, today I want to talk about non-disclosure agreements and keeping information close to our chest. One of the things that, as a consultant, you've either already signed or you will sign—especially if you're new to consulting—is a non-disclosure agreement, or what's commonly called an NDA. It really is a confidentiality agreement that says you're not going to share information that is not already public with people who shouldn't have it. Publicly traded companies require this because if you have access to their financials, or you're in meetings where they're about to disclose material non-public information, you possess something valuable. If you start talking to other people, sharing that privately, or—worse—publicly, you can be sued, fired, or face a whole range of consequences depending on the severity. Most NDAs are signed purely for protection; you sign it, you agree not to share, and most of us never have to worry about it day-to-day. But the broader concept of confidentiality is absolutely critical in consulting—and, honestly, in our personal lives too. [01:10] The number-one reason it matters? We're trying to prove we're trustworthy. Trust is a huge thing for me. I even wrote a book called The Trust Paradigm (there are actually three books with that title, but mine's the one with Andy Fry on the cover). I wrote it because I wanted to figure out: What is trust? How do you build it? How do you measure it? As consultants, we prove trustworthiness through integrity—making sure the information we hear isn't used for our own benefit. "Our own benefit" can be financial (classic corporate espionage—yes, it happens at the corporate level too, not just governments). Or, more commonly, it's the ego boost of feeling important because we "know something" and get to tell it. [02:05] I've always treated any confidentiality agreement as lifelong. I have clients I haven't worked with in years. The information I learned back then—probably all public by now—but there could still be context, reasons behind decisions, who said what about letting someone go or selling a division… I view that NDA as in perpetuity. I'm never going to talk about it. I recommend everyone adopt that mindset. I actually had a client bring me into a highly sensitive project with only a handful of people in the loop. They told me point-blank: "We're bringing you in because you've proven in the past you don't share things you hear." They still made me sign another NDA. I signed it and said, "Just so you know—when I sign this, I treat it as forever." [03:00] Organizations can and do test for leaks. At high-clearance levels it's obvious, but even regular companies sometimes plant slightly different versions of the same information to see who's talking. So ask yourself with every piece of information: Is this my story to tell? I once had a family member share something very personal that was happening with my immediate family—me, my wife, and our two kids. It wasn't their story. I told them, "That wasn't yours to tell." It hurt because it showed a lack of boundary awareness. [03:45 – Personal story – Calgary street encounter] I was walking in Calgary for a client, and a friend's wife comes out of an apartment building that definitely wasn't where they lived. Eyes got big, I nodded, kept walking. I spent the next week wondering, "Do I tell my friend?" A week later he called laughing: "Hey, I heard you ran into [wife's name]. She was visiting a friend who lives there and couldn't remember your name in the moment." We both laughed—she thought I kept walking because I suspected something, and I kept walking because I didn't want to accidentally say the wrong thing. Moral: We often don't have the full picture. [04:40] As consultants we're paid for what we know. Having "extra" information can make us feel powerful, special, in the know. But watch high-performing executives in a room—they speak
- Nov 13, 202515 min
261 | Why We Should Assume Someone Is Always Recording
Why We Should Assume Someone Is Always Recording In this solo episode, Andy Fry reflects on how everyday behavior—inside and outside the workplace—shapes our personal brand and professional reputation. Through personal stories and relatable lessons, he reminds listeners that in today's world of smartphones and social media, every action could be on record. Andy shares an eye-opening story about visiting a college track team whose coach insisted her athletes greet everyone politely because "you never know who you're talking to." That lesson sparked a deeper conversation about professionalism, reputation, and emotional control—especially when stress, anger, or frustration threaten to take over. 💡 Key Takeaways Professionalism never turns off: Your personal and professional conduct are one and the same. Every interaction matters: Treat people kindly—you never know who's watching or recording. Control the triggers: Catch negative emotions early and reset before reacting. Grace and forgiveness: If you make a mistake, own it, apologize, and move forward. Stop glorifying others' failures: Resist the online culture of finding joy in others' missteps. Andy closes with a reminder to lead by example, forgive quickly, and always put your best self forward—on and off camera.
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