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All Things Quality: An ASQ Podcast: Daily Summaries Delivered
by ASQ
Quality is changing fast — and All Things Quality is here to help you keep up. Tune in for expert interviews, smart explainers, and future-focused conversations on the tools, trends, and big ideas shaping the quality profession. Listen in, level up, and bring better quality to whatever you do.
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- 3 days ago19 min
When Perfect Data Isn't Perfect | Scott Jones | 40 Under 40 - ATQ 40
Track: Quality in PracticeTopics: Automotive quality, SPC, AI, ISO 9001, quality standards, mentoring, NextGen professionals.----------Can perfect-looking quality data signal a problem? And can AI help—or make things worse?In this episode of All Things Quality, we meet Scott Jones, Quality Specialist at The Timken Company and one of Quality Progress's 2026 40 Under 40 honorees.From his start at Honda to corporate quality at Timken, Scott shares insights on automotive manufacturing, SPC, evolving quality standards, and the opportunities and risks of AI. He also reflects on mentoring and lessons for the next generation of quality professionals.Part of our four-episode 40 Under 40: Bearing the Torch series celebrating World Quality Month.Meet ASQ's 2026 40 Under 40 honoreesQuality Progress — Full November IssueASQ World Quality MonthWorld Quality Month is sponsored by Octave, provider of Octave Reliance, a cloud-native quality management system.Explore Octave's ResourcesFree Webcast: The Right Formula for Quality — Scaling Your QMS7 ISO 9001 Checklists for QMS TeamsLook for our other 40 Under 40 interviews covering plastics manufacturing, AI and cloud infrastructure, and aerospace and defense.
- 1 weeks ago27 min
Beyond Poka-Yoke: When Error-Proofing Isn’t Enough - ATQ 39
Track: Quality in PracticeTopics: Poka-Yoke, Quality at the Source, Mistake Proofing, Resilient Systems, Human Error, Technology, AI----------What happens when preventing errors isn’t enough?In this episode of All Things Quality, host Pablo Baez talks with Michael Parent, ASQ Senior Member and Lean Six Sigma Master Black Belt, about where poka-yoke works, where it falls short, and how quality professionals can design more resilient systems.Michael shares practical examples of warning systems, concurrent inspection, interlocks, automated responses and AI-assisted correction—and explains how teams can detect problems earlier, respond faster, and recover when errors happen.Quality News You Can Use: Updates on Quality Progress’s 40 Under 40, the upcoming ATQ interview series, and ASQ’s ISO Double Jeopardy member webcast.Connect with Michael Parent on LinkedInSystems of Human Performance — Michael Parent’s SubstackASQ: Mistake Proofing / Poka-YokeQuality Progress November Edition — 40 Under 40 / World Quality MonthISO Double Jeopardy: ISO 9001:2026 + ISO 19011:2026
- 2 weeks ago28 min
Remote Auditing: New Tools, Better Evidence! - ATQ 38
Track: Quality in Practice Topics: Remote Auditing, Audit Evidence, AI, Google Earth, Risk Management, Auditor CompetenceEpisode sponsor: NSF - Learn how NSF can support your organization.----------How can remote auditing help you gather reliable evidence—and could new tools help you ask better questions?In this episode of All Things Quality, we’re joined by Shauna Wilson, co-author of Remote Auditing Fundamentals, Second Edition, to discuss practical ways to prepare for audits, assess risks, and build trust from a distance.Drawing on decades of remote-auditing experience, Shauna shares insights on:Choosing Audit Methods: Deciding when to use remote, on-site, or combined approaches.Google Earth: Understanding a facility’s surroundings to inform questions about potential risks.AI for Audit Preparation: Generating questions about industry, regional, and supply-chain risks.Reliable Evidence: Using floor diagrams and guided video tours to examine processes and records.Skills and Trust: Practicing with technology and using pre-audit checks to build confidence.Broader Participation: Bringing more perspectives into supplier audits without additional travel.Get practical ideas to strengthen your next audit, wherever you conduct it.Additional ResourcesRemote Auditing Fundamentals, Second Edition (ASQ Book)Remote Audit Readiness (Quality Progress Article)
- 3 weeks ago33 min
From Firefighting to Fireproofing! - ATQ 37
Track: Quality Leadership | Topics: Enterprise Quality, Customer Trust, Predictive Quality, AI, Continuous Improvement----------What does it take to move quality from reactive problem-solving to proactive prevention?In this special episode of All Things Quality, we're joined by Marko Zgela, Director of Global Quality at Pentair, to discuss how organizations can strengthen customer trust, demonstrate business value, and make quality an enterprise-wide priority.Drawing on his experience supporting 40 manufacturing locations worldwide, Marko explores:Enterprise Quality: Building consistency across teams and locations.Customer Trust: Looking beyond internal metrics to the full customer experience.Business Value: Communicating quality's impact to leadership.Shared Ownership: Making quality everyone's responsibility.Predictive Quality: Preventing failures through early risk detection.AI in Quality: Using emerging technologies to improve decisions.Discover practical insights for building a more proactive, connected, and resilient quality culture.----------Additional Resources2026 Executive Quality Forum Report: Shaping the Future of QualityThe Real Cost of Quality – Recorded Live at WCQI (Podcast)Principles of Quality Costs, Fifth Edition (ASQ Book)
- Oct 2, 202627 min
EMRs: Helping or Hurting Healthcare Quality? - ATQ 36
Track: Quality in PracticeTopics: Healthcare quality, Electronic medical records (EMRs), Continuous improvement, AI in healthcare, Process optimization, Patient safetyIn this episode of All Things Quality, we talk with Taryn Shipley, founder of Lean HealthTech and ASQ Certified Six Sigma Black Belt, about how EMRs can help—or hurt—healthcare quality, safety and performance.Drawing on Taryn's recent Quality Progress article, we explore how EMR data can uncover workflow problems, why poorly designed systems contribute to clinician burnout, and how quality professionals can make technology work better for the people who depend on it.Taryn also shares practical insights on:Using interoperability and analytics to improve patient care.Designing workflows that make the right thing easier to do.Preparing healthcare systems for AI and AI agents.Why going live is just the beginning of continuous improvement.Balancing performance metrics with the human experience.Plus, in Quality News You Can Use, we highlight ASQ's Healthcare Division Monthly Member Chats, a recent article on AI in healthcare, and the upcoming 2027 World Conference on Quality and Improvement.----------Related ResourcesWhy EMRs Make or Break Performance — Taryn Shipley, Quality ProgressLean HealthTech — Connect with Taryn ShipleyASQ Healthcare DivisionExpert Answers: AI in HealthcareWCQI 2027 — May 23–26AI, Empathy, and the Future of Care — ATQ podcastAll Things Quality on Spotify — More episodes, including AI in Healthcare, Part 2
- Sep 18, 202627 min
Humanoid Robots & the Future of Quality - ATQ 35
Track: Thought LeadershipKeywords: Humanoid Robotics, AI, Future of Work, Automation-----Humanoid robots are moving from futuristic concept to real manufacturing conversations.Note: This episode was recorded live at ASQ’s World Conference on Quality & Improvement (WCQI), so you may hear a little conference-floor background noise along the way.We talk with Anitha Kapu, Director of Quality & Manufacturing at Amazon, about where humanoid robots fit today, where the hype may be getting ahead of reality, and what their growing presence could mean for quality professionals.We explore safety, reliability, workforce concerns, new skills for quality engineers, and the role quality teams may play in helping this technology move from concept to operational reality.Plus, Quality News You Can Use, featuring Ask Quincy, ISO 9001:2026, and The Quality Show.Resources & links:Progress Report: Robotics & Manufacturing Trends — A quick look at robotics and manufacturing trends.The AI Advantage in Manufacturing — How AI is changing manufacturing performance and decision-making.Artificial Intelligence Fundamentals — A practical AI primer for quality professionals.Machine Learning Fundamentals — An introduction to machine learning for quality and manufacturing.ISO 10218-1:2025 – Industrial Robot Safety — Safety requirements for industrial robots.ISO 10218-2:2025 – Robot Applications and Cells — Safety guidance for robot systems and integration.
- Sep 11, 202610 min
Next-Gen Quality: A Preview of BosCon 2026 - ATQ 34
Track: Quality Community | Topics: Quality 4.0, Next-Gen Quality, Conferences, Professional DevelopmentIn this short episode of All Things Quality, host Pablo Baez talks with Thomas Jones, conference chair for BosCon 2026, the ASQ Boston Section conference taking place November 5–6, 2026, at the Hilton Boston/Woburn.Thomas shares what BosCon is, what attendees can expect from this year’s theme — “Next-Gen Quality: Where Innovation Meets Assurance” — and how a focused regional event like BosCon offers a different experience from larger conferences like WCQI.This episode also includes ASQ News You Can Use, with updates on the upcoming ISO 9001 release, ASQ’s September Standards & Auditing Member Gift, and the final call for WCQI 2027 presenter submissions.---------Resources and links:BosCon 2026 – ASQ Boston Section - Learn more about BosCon 2026, hosted by the ASQ Boston Section.ISO 9001 Revision Update – ISO/TC 176/SC 2 - Official updates on the upcoming ISO 9001 revision.ASQ Standards & Auditing Member Gift - Access ASQ’s September member resource collection on standards and auditing.WCQI 2027 Call for Proposals - Submit to present at WCQI 2027 before the deadline.ASQ Membership - Join ASQ for member discounts, resources, learning, and community access.All Things Quality Podcast - Listen, follow, and subscribe to ASQ’s official podcast.
- Sep 1, 202625 min
Inside the ISO 9001:2026 Update - ATQ 33
Track: Quality in Practice | Topics: ISO 9001:2026, Quality management systems, Standards, ISO 9000, Quality culture, Risks and opportunities, Change management.---ISO 9001:2026 is coming — but what’s actually changing, what’s staying the same, and how should quality professionals prepare without overreacting?In this episode of All Things Quality, we talk with Lisa Uhrig, ANSI lead US expert for the ISO 9001 revision and U.S. TAG voting member. Lisa explains how the revision process works, what consensus means, why some changes were made, and how organizations can avoid misinformation as the updated standard approaches.Lisa addresses key questions including:Who decides when ISO 9001 needs to be revised?What stage is the ISO 9001:2026 update in now?What are the biggest changes you should know about?What is not changing from ISO 9001:2015?Why were risks and opportunities separated?What role do quality culture and ethical behavior play in the update?How does ISO 9000 support the use of ISO 9001?Where can quality professionals find reliable implementation guidance?Resources mentioned:ASQ Standards 101Lisa Uhrig’s new Quality Progress article, “ISO 9001: 2026”“Standards in Sync” by Lisa Uhrig, Marnie Schmidt, Sheronda Jeffries and Susan L.K. BriggsISO/TC 176/SC 2 homepageISO/TC 176/SC 2 guidance on ISO 9001ISO 9001 Auditing Practices GroupQuestions or volunteer opportunities with ASQ StandardsThis episode is sponsored by BecomeMore Group — BecomeMore helps organizations build stronger leaders, strengthen ISO management systems, and use Lean Six Sigma through The DMAIC Way® to solve problems, reduce loss, and sustain gains. Learn more at https://www.becomemoregp.com/ Help us spread the grow our podcast! -Subscribe to All Things Quality for more conversations on the tools, standards, trends and people shaping the future of quality.
About All Things Quality: An ASQ Podcast
Quality is changing fast — and All Things Quality is here to help you keep up. Tune in for expert interviews, smart explainers, and future-focused conversations on the tools, trends, and big ideas shaping the quality profession. Listen in, level up, and bring better quality to whatever you do.
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