EP 71: Stop Keeping It All in Your Head: Building AI-Powered SOPs for Your Design Firm

Are Your Business Processes Living Rent-Free in Your Head? If your team can't access the knowledge you carry around in your mind, your design firm is more vulnerable than you think. In this episode, Jenna Gaidusek sits down with Dixie Willard — Founder of Poised & Plumb and operations expert for interior design firms — to talk about how AI is completely changing the way designers build, document, and manage Standard Operating Procedures (SOPs). In this episode, you'll learn: Why keeping everything in your head is one of the biggest risks to your business How to use voice-to-text to capture your processes on the fly — even during a furniture delivery Why Google NotebookLM is a game-changer for creating a private, searchable knowledge base your whole team can use How to bring your brand voice into Claude the right way (without dragging in years of messy chat history) The mindset shift from depending on SaaS tools to building your own AI-powered systems Why documented SOPs are your business's best protection when the unexpected happens This conversation is packed with practical strategies you can implement immediately , whether you're a solo designer or managing a growing team. Don't miss these upcoming opportunities with Dixie: Dixie will be speaking at the 2nd Annual AI Design Tech Summit on April 2nd and teaching an in-depth course on AI-powered SOPs as part of the AI Certificate Program in May (Q2). Register before the summit for Q2 and your summit ticket is included! 🎟️ Summit tickets: https://www.aiforinteriordesigners.com/virtual-design-tech-summit-26 📚 Certificate Program: https://www.aiforinteriordesigners.ai/ Resources & Links: 🔗 Dixie Willard's Website — Poised & Plumb: https://poisedandplumb.com/ 📲 Follow Dixie on Instagram: @poisedandplumb | @designingdixie 🌐 Learn More About AI for Interior Designers: https://www.aiforinteriordesigners.com/ Join the AI for Interior Designers Community! Subscribe to the Podcast so you never miss an episode Follow Jenna on Instagram: @aiforinteriordesigners | @jenna.gaidusek If this episode hit home, please LIKE, SUBSCRIBE, and tap the notification bell — staying ahead of AI