Episode 63 — Rebuilding the bridge: Truth, accountability, and care in Ontario’s social work and social service work

This episode features Christina Van Sickle, MSW, RSW (Director of Professional Practice, OCSWSSW), Nicole Bonnie (Council Vice President, OCSWSSW), and Nikki Healey, MSW, RSW (Professional Practice Associate, OCSWSSW) in a discussion on how regulation, standards, and equity efforts support safe and accountable social work in Ontario. The conversation outlines how tools like the Online Public Register, the Continuing Competence Program, and an equity-informed complaints process help protect the public, while also addressing representation, cultural humility, and the roots of mistrust within Black and Afro-Caribbean communities. The guests highlight how ongoing education, transparent oversight, and strengthened community engagement contribute to rebuilding trust and improving the quality of care across the province.