"Words have power," which is why Dr. Janet Pilcher issues a call for leaders to be thoughtful of words, choosing them carefully and using them in positive ways. Leaders model how to use words effectively, and operationalizing values, including those related to how words are used, encourages the use of words that build a positive workplace culture. Listen as Dr. Pilcher discusses two compelling quotes about the power of words, explains why words matter, challenges leaders...
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